Cooper tires warranty

STANDARD LIMITED WARRANTY

COOPER PASSENGER & LIGHT TRUCK LIMITED WARRANTY

Eligibility
This warranty applies to the original purchaser of a replacement Cooper passenger or light truck tire and is not transferable. Eligible tires must be purchased new and used on the vehicle which they were originally installed. Proof of purchase is required for all warranty claims. Additionally, they must be the size, load index, and speed rating equivalent or greater than that specified by the vehicle manufacturer. This warranty applies to the 48 contiguous continental United States, District of Columbia and Canada. For warranty exclusions see “WHAT ISN’T COVERED”.

Standard Coverage
If your replacement Cooper branded radial tire becomes unserviceable as a result of an eligible adjustable condition during the first 2/32" (1.6mm) of tread wear, it will be replaced with an equivalent new Cooper® tire, FREE OF CHARGE, including mounting and balancing. When the tread is worn more than 2/32" (1.6mm), a replacement charge will be required in order to obtain a replacement tire. You must present proof of purchase and be the original owner when requesting a replacement for your tire.

The replacement charge will be determined by multiplying the dealer's current selling price by the percentage of original tread depth worn from the tire. You must pay for mounting, balancing, and any other additional charges, such as taxes or the acceptance of a higher priced replacement tire.

Extra Coverage for Premium Tires
The following No-Charge Warranty covers eligible adjustable conditions only, and should not be confused with the prorated Tread Wear Protection covered in the next section. If your replacement Cooper CS5 Ultra Touring, CS5 Grand Touring, Discoverer SRX, or Zeon (all models) radial tire becomes unserviceable as a result of an eligible adjustable condition during its usable tread life, it will be replaced with an equivalent new Cooper tire FREE OF CHARGE, including mounting and balancing. You must present the warranty booklet, proof of purchase, and be the original owner when requesting a replacement for your tire.

45-Day Road Test

The following 45-Day Road Test Warranty covers eligible adjustable conditions only. If you are not satisfied with your replacement Cooper passenger or light truck radial tire for any reason, other than the conditions that are listed in the “What Isn’t Covered” section, you may return them to your original dealer within 45 days of purchase for a FREE OF CHARGE Cooper brand replacement only. You must present the warranty booklet, proof of purchase, and be the original owner when requesting a replacement or refund.

Tread Wear Protection

The following Tread Wear Warranty is a prorated warranty (there is no free replacement period) based on mileage received, and is separate from the Standard Coverage & Extra Coverage Warranties just covered. No manufacturer or dealer can guarantee you a certain number of miles from a given tire. Driving habits, driving conditions, tire and vehicle maintenance all play a part in the tread life of a tire and all differ with each purchaser. The following replacement Cooper radial tires only are warranted against tread wear out prior to the applicable indicated mileage:

**Staggered fitments can be defined as different tire sizes on the front and rear axles. Due to the inability to rotate onto different axles, the 20,000/10,000-mile (32,000/16,000 km) warranty applies to the rear tires only.

The Tread Wear warranty is available provided that you:

• are the original owner.
• rotate your tires in accordance with prescribed rotation patterns at least every 8,000 miles (13,000 km)and it must be recorded.
• present the tire for adjustment.
• present the warranty booklet when requesting an adjustment and your original purchase receipt, date of purchase, vehicle type, model, odometer reading and rotation record are properly recorded.

If the tire wears to the tread wear indicators in less than the miles warranted, a pro-rated adjustment will be made according to actual mileage delivered. Your replacement cost will be determined by dividing the actual mileage delivered by the miles warranted and multiplying the result times the current selling price of an equivalent Cooper® tire. You must pay for mounting and balancing and any other additional charges, such as taxes or the acceptance of a higher priced replacement tire.

Tread Life
When the tread becomes worn to 2/32" (1.6mm) anywhere on the tire (shown by tread wear indicators molded into the tread grooves), the tire is worn out. WARNING—for important safety information, you must read the section titled “Tire Service Life” and the Tire Safety Warnings section of this guide. Safety information is also located in our Tire Safety section and from your retailer.

How to Obtain an Adjustment
Tire adjustments must be presented to your local Cooper retailer. You must present the booklet, proof of purchase and be the original owner when requesting a replacement for your tire. See “WHERE TO GO FOR WARRANTY REPLACEMENT”.

What Isn't Covered

Adjustments will not be made for:

• Tires that become unserviceable due to:
• Conditions resulting from road hazards, such as (A) impact damage, (B) cuts, (C) snags, or (D) punctures or (E) vandalism.
• Conditions such as, but not limited to, uneven, cupping, spotty, feathering tread wear resulting from (A) improper installation, (B) wheel misalignment, (C) tire/wheel assembly imbalance, (D) use of an improper rim, (E) improper mounting or dismounting, (F) misapplication, or (G) use of tire chains.
• Conditions resulting from consumer damage, such as (A) improper tire and vehicle maintenance, (B) misuse, (C) abuse, (D) accident, fire or chemical corrosion, (E) underinflation, (F) overloading, (G) over deflection, (H) failure to follow recommended rotation practices.
• Ride complaints after the first 2/32” (1.6mm) of tread wear (including the 45-day Road Test).
• Ride complaints on tires branded “Blemish”.
• Use in any commercial service (i.e. tires used for taxi service, deliver, etc.), except the Cooper Discoverer HT3.
• Use in any racing or off road applications.
• Ozone or weather checking on tires over (4) four years from date of manufacture or date of purchase. Proof of purchase is required. Without proof of purchase the manufacturer date will be used to determine eligibility.
• Tires stored improperly or,

Tires that are:

• Worn unevenly and/or show a difference of 2/32” (1.6mm) between the grooves.
• Installed on any vehicle other than the vehicle on which they were first installed.
• Sold or adjusted outside the 48 contiguous Continental United States, District of Columbia and Canada.
• Acquired as used (tires purchased used, equipped on a pre-owned vehicle, etc.).
• Altered in any manner (additional siping, buffing, stud pin holes, re-grooving, truing, etc.).
• Worn to 2/32” (1.6mm) or more than 72 months old (based on date of purchase) whichever comes first. Proof of purchase is required. Without proof of purchase the manufacturer date will be used to determine eligibility.
• Improperly repaired or with repairs not conforming to the U.S. Tire Manufacturers Association standards.
• Tires branded “MALWEAR” or “NON-UNIF” (Non-Uniform), or with any other branding are not covered under the Tread Wear Protection provided herein.

No Road Hazard Coverage
Many retailers sell or provide their own warranty coverage for road hazards and/or repairs. Cooper Tire does not provide this coverage. Check with your retailer to determine if Road Hazard/Repair coverage is available from them.

Replacement Warranty
If you receive a replacement tire under the terms of this Warranty, the replacement tire will be covered by the Warranty then currently given by Cooper for the replacement tire.

Where to Go for Warranty Replacement
To find your local Cooper® retailer, you can obtain assistance by contacting the Consumer Relations Department, telephone number 1-800-822-8686. You may also visit our website Tire Retailer Locator.

Conditions and Exclusions
Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. Nothing in this Warranty is intended to be a representation by Cooper that tire failure cannot occur.

Tire Service Life
Cooper recommends that all passenger and light truck tires, including full-size spare tires, that are beyond 10 years from their date of manufacture, be replaced with new tires. Tires that are 10 or more years old should be replaced even if the tires appear to be undamaged and have not reached their tread wear limits. In some cases, a vehicle manufacturer may make a recommendation for tire replacement earlier than 10 years for their products based upon their understanding of the specific vehicle characteristics and application. If so, you should follow those vehicle manufacturer's specific recommendations for their vehicle.

Used Tires
Never purchase used tires! Previous usage may have damaged internal components. This damage may lead to sudden tire failure.

COOPER DISCLAIMS ANY LIABILITY STEMMING FROM THE USE OF A USED TIRE FOR LOSS OF TIME, OR USE, INCONVENIENCE, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES TO THE EXTENT PERMITTED BY LAW.

Some states do not allow exclusion of incidental or consequential damages. As a result, this limitation or exclusion may not apply to you.

Consumer Rights
This Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Owner's Obligation
When making a claim, you must return the tire to be replaced to your Cooper retailer.

Proper vehicle and tire care is necessary to obtain the expected wear from a tire. It is your obligation to properly maintain your tires and the vehicle upon which they are mounted, including: (A) operating your tires at the inflation pressures recommended by the vehicle manufacturer, (B) keeping your tire/wheel assemblies in balance, (C) proper wheel alignment, and (D) rotation. You must check your tire’s air pressure at least monthly and before long trips.

We recommend that you have your Cooper retailer inspect your tires any time you notice irregular or uneven tread wear and rotate them, if necessary. Also, they should be inspected by your retailer any time your vehicle is brought in for service.